I would like to compliment your technician. He was very knowledgeable and worked steadily until the job was completed in a very timely manner. He was very courteous and exceptionally personable. Overhead Door of Macon, Georgia has a great reputation because of the technicians you employ. In the future when we need garage door service, I will always call Overhead Door of Macon.
Your staff when I called your office and when your repairmen called me with the cost were extremely professional. Thanks for your prompt service!
Thank you. This is so much better!! I appreciate your quick response.
I am writing this letter to say what a fine employee you have ... [Your technician] came to our house at 10:30 PM last night to assist us with a garage door emergency. the weather was bad, but [he] was not only pleasant, he actually seemed glad to come help. [He] had our garage door repaired and operable within 45 minutes. After repairing our current door, [he] showed us in detail the extent of the damage that had occurred. He had all the proper materials necessary for us to make some preliminary decisions about the type of door we would purchase to replace the one that had been damaged. Given the professionalism and positive attitude of [your employee], we have every intention of coming to your showroom to view the different doors to make a final purchase decision. Please give [your employee] our heartfelt thanks for a job well done at a time when it was definitely needed.